Redmine keeps outbound notifications disabled until the running application has a mail delivery method in /config/configuration.yml. Connecting that file to an SMTP relay lets account alerts, issue updates, and test notifications leave Redmine through the organization mail service.
Current Redmine releases read outgoing mail settings from the email_delivery block for the active Rails environment. A source install commonly uses /opt/redmine/config/configuration.yml, while the official container keeps the same file at /usr/src/redmine/config/configuration.yml unless a mounted file overrides it.
Use a relay account that is allowed to send as the address configured in Administration → Settings → Email notifications. Port 587 normally uses STARTTLS, while port 25 is usually limited to trusted internal relays; keep provider passwords or app passwords out of unprotected backups and shell history.
$ sudoedit /opt/redmine/config/configuration.yml
Use the active application root for the deployment. In the official container, mount or edit /usr/src/redmine/config/configuration.yml instead.
production:
email_delivery:
delivery_method: :smtp
smtp_settings:
address: smtp.example.net
port: 587
domain: example.net
authentication: :login
user_name: redmine@example.net
password: "replace-with-mailbox-password"
enable_starttls_auto: true
For a trusted relay without login, omit authentication, user_name, and password. Use ssl: true only for providers that require implicit TLS on port 465, and use delivery_method: :sendmail only when the local mail transfer agent is already configured to deliver outbound mail for Redmine.
$ ruby -e 'require "yaml"; YAML.load_file("/opt/redmine/config/configuration.yml"); puts "configuration.yml parsed"'
configuration.yml parsed
Use the deployment's restart path, such as the systemd unit for Puma, the web server that runs Passenger, or the Redmine container service.
$ RAILS_ENV=production bundle exec rake "redmine:email:test[admin]" An email was sent to redmine-admin@example.net
Run this task from the Redmine application root as the operating-system user that owns the application files.
From: Redmine <redmine@example.net> To: redmine-admin@example.net Subject: Redmine test X-Mailer: Redmine
If Redmine reports an authentication, TLS, timeout, or recipient error, inspect /opt/redmine/log/production.log, fix the mail-provider setting named by the error, restart Redmine, and rerun the same test.
Tool: Email Header Analyzer