from llama_index.core import Document, VectorStoreIndex from llama_index.core.embeddings import MockEmbedding from llama_index.core.node_parser import HTMLNodeParser html = """

Support portal runbook

Billing tickets route to the finance queue.

Escalation rule

Escalate refund requests over $500 to Maya.

Attach the customer invoice.
Record the approval code in the ticket.

""" document = Document(text=html, metadata={"source": "support-portal.html"})